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Resident Services

Our name has changed, our strategy improved, but our aim remains the same: we build and transform lives. The building part comes first — creating affordable housing opportunities in rental, condominium, supportive and senior housing communities. For many, this alone is transformative: an affordable home becomes the boost they need to achieve their personal goals. For others, additional services make all the difference to reach the transformation they seek: whether it’s to reduce debt, improve health, achieve homeownership or overcome personal obstacles. These transformations take many shapes, and so must our services, which means collaboration is key. Our in-house personnel work together with a great group of sub-contractors, volunteers and partners such as Laurel House, Catholic Charities, Americorp VISTAs, Bridgeport Community Pharmacy and more. Today we provide services to approximately 38% of our portfolio — either directly through CHP or with supportive services partners — and we’re always on the look out for new resources to expand this reach.

People who find a home with Connecticut Housing Partners often need more than a home to build a stable life. When households reach out to us with a need, our resident services program is there to help. Since needs vary, we focus on a broad spectrum of assistance: from offering health and wellness opportunities, like Tai Chi classes and health fairs, to encouraging financial stability through partnership with Webster Bank where families can learn the importance of credit and savings. Families in crisis can request support from the CHP rent bank; congregate living provides a hot lunch and light housekeeping; and our community business partners bring resources to our families in so many ways, including food bank, pharmacy support, ADA phones and more. For our seniors, we provide a monthly calendar so they can plan their activities, but they don’t just rely on CHP for activities, they organize their own: such as building-wide holiday parties, lunch bunch and the Sunshine Club, which honors those who are no longer with us.

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