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Property Management

At Connecticut Housing Partners, we know it takes more than a great building to make a home, especially if you’re a renter who relies on a landlord or property manager to provide essential services. We take that job seriously as we work to ensure the ongoing safety, security and affordability of homes for more than 1000 residents. We provide full-service property management services for 508 residential units, with annual revenue exceeding $6.3 million. To do this well, we have to cover a lot of ground — from coordinating the hands-on tasks of maintenance and emergency response, to crunching numbers for accounting, tax credit certification and more. Of course, property management is not a one-sided effort. Our residents make all the difference. Connecticut Housing Partners encourages and supports active resident councils at all our properties with regular meetings. Likewise, residents are encouraged to attend our board meetings where increasing community participation is always on the agenda. And involvement doesn’t end at our doorsteps. Knowing that the strength of our housing depends on the broader community, CHP reaches beyond our property boundaries to support important community-wide initiatives such as comprehensive neighborhood planning, park renovations, and crime prevention initiatives.

As a key component of property management, our maintenance team keeps us safe, sound and looking good. And their work doesn’t go without notice. Recent surveys revealed that upward of 80% of residents gave maintenance a resounding thumbs-up when it comes to quality, courtesy and the overall condition of their units.

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of the tenants who responded to the question “how well were repairs completed?” answered that they were very satisfied or satisfied with the work completed
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said they were very satisfied by their treatment from the maintenance personnel
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said they were very satisfied or satisfied with the overall condition of their unit

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